FAQ

1. What ingredients do you use in Ruiyee Soap?

We use high-quality, natural ingredients, including organic plant-based oils, butters, essential oils, and botanical extracts. Our soaps are free from synthetic fragrances, parabens, sulfates, and harsh chemicals.

2. Is your soap suitable for sensitive skin?

Yes! Our formulas are gentle and nourishing, making them ideal for all skin types, including sensitive skin. We focus on using mild, skin-loving ingredients to ensure a soothing cleanse.

3. Are your products vegan and cruelty-free?

Absolutely! We are committed to ethical skincare—our soaps are 100% vegan and never tested on animals.

4. How should I store my soap to make it last longer?

To extend the life of your soap, keep it dry between uses. Use a well-draining soap dish and avoid letting it sit in water.

5. Do you use artificial fragrances or colors?

No, we only use pure essential oils and natural clays, herbs, and botanicals for scent and color.

6. Where do you ship?

We currently offer domestic and international shipping. Shipping rates and delivery times vary based on location.

7. Can I return or exchange my order?

Due to the nature of our products, we do not accept returns on used items. However, if there is an issue with your order, please contact our support team, and we’ll be happy to assist you.

8. How can I contact you?

For any inquiries, feel free to reach out via our contact page or email us at [your email]. We’re happy to help!